Shipping policy

Welcome to Ryzee Merch! Our Shipping Policy outlines the terms and conditions related to the shipment of our merchandise. By placing an order with us, you agree to comply with the following shipping guidelines:

1. Processing Time:

  • Orders are typically processed and shipped within 1-3 business days after payment is received, excluding weekends and holidays.
  • Processing times may be extended during peak seasons, promotional periods, or due to unforeseen circumstances. We appreciate your patience during such times.

2. Shipping Methods:

  • We offer various shipping methods, including standard and expedited options. The available shipping methods and associated costs are displayed at checkout.

3. Shipping Destinations:

  • We currently ship to addresses within [list of countries or regions you serve]. If your country is not listed, please contact us at [customer-service@ryzeemerch.com] to inquire about possible shipping options.

4. Shipping Costs:

  • Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination. The total shipping cost will be displayed during the checkout process.

5. Delivery Time:

  • Delivery times vary depending on the shipping method chosen and the destination. Estimated delivery times are provided at checkout and are subject to change based on external factors, such as customs processing.

6. Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package. Please allow up to 24 hours for the tracking information to be updated.

7. Customs and Import Duties:

  • Customers are responsible for any customs and import duties that may be applied to their order upon entry to the destination country. Ryzee Merch is not responsible for any delays or additional charges caused by customs processes.

8. Shipping Address:

  • Customers are responsible for providing accurate and complete shipping information. Please double-check your shipping address during the checkout process. Ryzee Merch is not responsible for packages delivered to incorrect addresses provided by the customer.

9. Lost or Stolen Packages:

  • Ryzee Merch is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. If you encounter any issues with the delivery of your package, please contact the shipping carrier directly.

10. Contact Information:

Thank you for choosing Ryzee Merch. We appreciate your business and strive to provide a smooth and reliable shipping experience for our customers.